business

Things I don’t like about Basecamp

Posted in business on January 31st, 2012 by admin – Be the first to comment
Some of these gripes that to do with the fact that I’m the Basecamp owner so I see everything. Basecamp is either showing it’s age or my agency has just out grown it. The ability to apply a single function (edit, remove, delete, assign, etc.) across multiple projects, clients or people can be very frustrating. Can’t wait to see if they address some of these issues with Basecamp Next.
  1. Can’t easily assign multiple projects to one client
  2. Can’t easily assign multiple users to one project
  3. Can’t easily sort, filter or search users
  4. Can’t alert team when I upload a new version of a file
  5. Can’t later add team members to discussion thread
  6. Can’t tag Writeboards (ala Files)
  7. Can’t attach files to Writeboards (ala Messages)
  8. Can’t import images into Writeboards (ala Backpage Pages)
  9. Email alert subject lines should have the subject first, then the project name (I hate those brackets)
  10. Switch to a different project drop-down menu. The recently access projects is not initiative to me. I would rather just have an A-Z order.

 

To App or Not to App

Posted in business on January 10th, 2012 by chancebliss – Be the first to comment

Some high level questions to ask before decision to build an app:

1. Will a user ever come back to your app?

The trenches of the iTunes App store are a bit like the Island of Lost Toys. “Play once and delete” is the name of the game. An app should provide a service that users couldn’t perform without the phone in their hands. Just delivering copy and images isn’t going to cut it; the common web browser has that covered. If your app doesn’t entertain, inform and provide some type of utility on a daily basis, it will be added to the towering heap of the forgotten.

2. Will the app use any built-in iPhone features?

The most successful apps utilize a combination of features built inside and outside the iPhone in unique and surprising ways. iPhone users are intimately familiar with how these features work, so why take advantage of them? Instagram, the top-selling camera app, allows you to apply cool, retro filters and flash settings to photos taken with your iPhone. It also integrates with email, Facebook, Twitter, Flickr and Tumblr so you can easily share and order prints. To do a quick check, go to “Settings” on your iPhone and run through the list of native iPhone features and think about which services you can use.

3. How will this app use motion- or touch-based interactions?

The finger swipe is the most common interaction, but there are many more motion- and touch-based gestures to consider. The physical act of touching, shaking or tilting an iPhone to perform a task is the number one reason why it’s the most popular phone on the market. Physical interaction is at the core of how humans discover and learn. It’s also a lot of fun.

It’s the rare app that keeps its place on the “front page” of your iPhone home screen. Figure out how to make something useful entertaining, use the phone’s features to the fullest and optimize physical interactivity…and you’ll be three big steps closer to a permanent position next to Messages, Calendar and of course, Angry Birds.

If it’s good, charge for it

Posted in business on December 15th, 2011 by admin – Be the first to comment

Fascinating rant from Google developer, Steve Yegge  who was pervious worked at Amazon. His basic point is that Google doesn’t develop with a platform in mind. According to him, every product is developed in a silo with little or no accessibility built in for external developers. This is an amazing insight given Google’s constant use of the phrase “open” in its communications (especially within the Android vs. Apple scenario).  However, there is one point in the article in which he explains that there is no funding for platform projects and there in lies the rub. Getting funding for internal projects is nearly impossible unless you have a real visionary (aka Steve Jobs, Jeff Bezos) in your company.

In a former life, I was a product manager on a search marketing application which used Google, Microsoft and Yahoo web services for reporting and campaign management. By far Google was the best out of the bunch, but there was an arrogance in the way they rolled out changes. Little warning and short time frames were the standard operating procedures. I guess they thought I had thousands of developers at my disposal.  To add insult to injury, they begin actually charging for their services. My immediate reaction was, “You are going to charge me for this crap?”, but after a year the quality did improve. Roll outs began to be scheduled on a regular basis, documentation improved and service outages went down.

My hypothesis as to why the serviced improved is the fact that they didn’t look for internal funding. Users were already finding value in the service so why not charge for it. If there is real value, people will pay for it. The challenge is not finding funding (internal or angel) because you think to have a great idea. Great ideas are worth nothing. The challenge lies in determining at what point is the value is enough to charge customers. It’s a lot easier to make the case for resources when there’s money flowing into the bank.

Institutionalized

Posted in business on November 9th, 2011 by admin – Be the first to comment

“I went to your institutional learning facility!”

Jesus was an outlaw

Posted in business on June 23rd, 2011 by admin – Be the first to comment

Three goals of content

Posted in business on June 20th, 2011 by admin – Be the first to comment
No matter how well architected, designed or programmed, it still come down to content. If your copy, video or audio doesn’t hit at least one of the following, you need to go back to the drawing board. The Holy Grail is to hit all three.
  1. Inform
  2. Entertain
  3. Add Value

 

 

The battle between print and web. It’s coming to an end.

Posted in business on June 6th, 2011 by admin – 2 Comments

There has been always tension between print and web design for as long as I’ve been on the web side of things (14 years and counting). A portion of this tension is derived from the web’s less than optimal ability to control positioning and typography. Trying to get that amazing illustration to line up perfectly with that sizzling headline was a nightmare in not only HTML/CSS standards and browser compatibility, but page size. Then factor in connection speeds and monitor sizes and what you were left with is some less than spectacular. I still believe in keeping things lean and functional, but after working on the launch of my agency’s website and looking through these 25 Inspiring Web Designs on Webdesign Tuts+, I believe we have finally turned the corner. It’s finally the best of both worlds.

1966 prediction of the home computer

Posted in business on May 31st, 2011 by admin – Be the first to comment

While the prediction of flat screen monitors and online shopping are dead on, this comment is way more insightful,

“When mother go’s off to bed father will stay at the console masturbating furiously for 3 hours to more and more bizarre pornography.”

<a onclick="javascript:pageTracker._trackPageview('/outgoing/youtube.com/watch?v=EC5sbdvnvQM&amp;feature');" href="http://youtube.com/watch?v=EC5sbdvnvQM&amp;feature">http://youtube.com/watch?v=EC5sbdvnvQM&amp;feature</a>

Search a company’s online ads

Posted in business on April 22nd, 2011 by admin – Be the first to comment

Moat.com has a search engine which displays any companies current online ads.

 

 

LG Customer Service: Only Available in India

Posted in business on March 17th, 2011 by chancebliss – Be the first to comment

Apparently, you can only contact LG if you live in India. If you try to change the country, the whole form resets.